Jitterbit System Status

Here you will find real-time information on Jitterbit system performance. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit ensures that all integration processes are safe and secure. We use strict security measures to protect our customers’ valuable information, constantly evaluating and improving our systems and processes to keep abreast of latest security demands.

    Jitterbit cloud application security features:

    • Encrypted messaging.
    • Project access restrictions.
    • Web Services security (v3)
    • No inbound connections from cloud to ‘agent’ (i.e. the server running on customer’s network).
    • Password encryption.

    Data center security:

    • Highly secure data centers with state-of-the-art electronic surveillance and multi-factor access control systems.
    • 24×7 trained security guards.
    • Least privileged based access system.
    • Multiple Availability Zones allow you to remain resilient in event of system failures and natural disasters.
    • Fire detection and suppression.
    • 24×7 power, UPS (uninterruptible power supply) for back-up power.
    • Climate and temperature control.
    • Data replication and back-up
    • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70 Type II)
    • SOC 2
    • SOC 3
    • FISMA, DIACAP, and FedRAMP
    • PCI DSS Level 1
    • ISO 27001
    • ITAR
    • FIPS 140-2

    Network Security:

    • Secure network architecture with boundary devices like firewall that employ rule sets, access control lists (ACLs).
    • Secure access points – API endpoints that allow secure HTTP (HTTPS) access.
    • Transmission Protection using SSL.
    • All agent/studio to Cloud communication using SSL/TLS encryption (HTTPS)

    Jitterbit Security Release Policy:

    • Jitterbit releases critical patches within four weeks of the first report or earlier.
    All Systems Operational
    North America - East   Operational
    North America - West   Operational
    EMEA   Operational
    Harmony LIVE   Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Past Incidents
    Sep 26, 2017

    No incidents reported today.

    Sep 25, 2017

    No incidents reported.

    Sep 24, 2017

    No incidents reported.

    Sep 23, 2017

    No incidents reported.

    Sep 22, 2017

    No incidents reported.

    Sep 21, 2017

    No incidents reported.

    Sep 20, 2017

    No incidents reported.

    Sep 19, 2017

    No incidents reported.

    Sep 18, 2017

    No incidents reported.

    Sep 17, 2017

    No incidents reported.

    Sep 16, 2017
    Completed - The scheduled maintenance has been completed.
    Sep 16, 05:30 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 16, 02:30 UTC
    Scheduled - There will be a non-disruptive maintenance window to update Harmony to version 8_26_1. Please see https://success.jitterbit.com/display/DOC/Release+Notes for the latest features.
    Sep 13, 23:40 UTC
    Sep 15, 2017

    No incidents reported.

    Sep 14, 2017
    Resolved - This incident has been resolved.
    Sep 14, 22:53 UTC
    Identified - There will be a non-disruptive maintenance 9/16/2017 02:30-05:30 UTC for Harmony update to release 8_26_1. For a list of new features and fixes please see:

    https://success.jitterbit.com/display/DOC/Release+Notes.
    Sep 14, 16:45 UTC
    Sep 13, 2017

    No incidents reported.

    Sep 12, 2017

    No incidents reported.