Jitterbit System Status

Here you will find real-time information on Jitterbit system status. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.

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    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 11, 15:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.7 to agent version 10.8.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from 2019-11-11 15:00 UTC through 2019-11-11 20:00 UTC (Monday, November 11, 2019 from 7:00 am PST through 12:00 noon PST).

    During this upgrade, there are no planned disruptions or downtime.

    The Sandbox Cloud Agent Group is currently available for testing your projects with agent version 10.8 to ensure that you are ready for this upgrade of the Production Cloud Agent Group.

    If you have any questions, contact support. See Cloud Agent Groups for details.
    Harmony NA - East Operational
    Harmony NA - West Operational
    Harmony Sandbox NA Operational
    API Gateway NA - East Operational
    API Gateway NA - West Operational
    Harmony EMEA - West Operational
    Harmony EMEA - East Operational
    Harmony Sandbox EMEA Operational
    API Gateway EMEA - West Operational
    API Gateway EMEA - East Operational
    Harmony APAC - East Under Maintenance
    Harmony APAC - West Operational
    Harmony Sandbox APAC Operational
    API Gateway APAC - East Operational
    API Gateway APAC - West Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    The Production Cloud Agent Group is being upgraded from agent version 10.7 to agent version 10.8.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from 2019-11-12 20:00 UTC through 2019-11-13 02:00 UTC (Tuesday, November 12, 2019 from 12:00 noon PST through 6:00 pm PST).

    During this upgrade, there are no planned disruptions or downtime.

    The Sandbox Cloud Agent Group is currently available for testing your projects with agent version 10.8 to ensure that you are ready for this upgrade of the Production Cloud Agent Group.

    If you have any questions, contact support. See Cloud Agent Groups for details.
    Posted on Nov 5, 14:05 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.7 to agent version 10.8.

    The Production Cloud Agent Group is scheduled to be upgraded in the NA (North America) region on Wednesday, November 13, 2019, from 5:00 pm PST through 11:00 pm PST (2019-11-14 01:00 through 2019-11-14 07:00 UTC).

    During this upgrade, there are no planned disruptions or downtime.

    The Sandbox Cloud Agent Group is currently available for testing your projects with agent version 10.8 to ensure that you are ready for this upgrade of the Production Cloud Agent Group.

    If you have any questions, contact support. See Cloud Agent Groups for details.
    Posted on Nov 5, 14:10 UTC
    Past Incidents
    Nov 10, 2019

    No incidents reported.

    Nov 9, 2019

    No incidents reported.

    Nov 8, 2019
    Completed - The scheduled maintenance has been completed.
    Nov 8, 07:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 8, 03:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.9 to the NA region on November 7, 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.8 to agent version 10.9.

    This release is scheduled to be deployed on Thursday, November 7, 2019 from 7:00 pm PST through 11:00 pm PST (2019-11-08 03:00 UTC through 2019-11-08 07:00 UTC).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details
    Oct 25, 00:04 UTC
    Nov 7, 2019
    Resolved - This incident has been resolved.
    Nov 7, 00:36 UTC
    Update - Access to the Jitterbit Community and Support Portals has been restored.
    Nov 7, 00:31 UTC
    Update - Until this issue is resolved, please contact us at support.
    Nov 6, 22:20 UTC
    Investigating - We are currently experiencing an outage on our Jitterbit Community and Support Portals.

    The Jitterbit Community and Support Portals are hosted on Salesforce.com. Salesforce.com is experiencing an outage and is working to restore access.

    Please check back for updates.
    Nov 6, 21:33 UTC
    Nov 6, 2019
    Completed - The scheduled maintenance has been completed.
    Nov 6, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 5, 21:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.9 to the EMEA region on 05 November 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.8 to agent version 10.9.

    This release is scheduled to be deployed from 2019-11-05 21:00 UTC through 2019-11-06 01:00 UTC (Tuesday, November 5, 2019 from 1:00 pm PST through 5:00 pm PST).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details.
    Oct 22, 19:56 UTC
    Nov 4, 2019
    Completed - The scheduled maintenance has been completed.
    Nov 4, 19:01 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 4, 15:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.9 to the APAC region on 04 November 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.8 to agent version 10.9.

    This new release is scheduled to be deployed from 2019-11-04 15:00 UTC through 2019-11-04 19:00 UTC (Monday, November 4, 2019 from 7:00 am PST through 11:00 am PST).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details.
    Oct 21, 12:35 UTC
    Nov 3, 2019

    No incidents reported.

    Nov 2, 2019

    No incidents reported.

    Nov 1, 2019

    No incidents reported.

    Oct 31, 2019

    No incidents reported.

    Oct 30, 2019

    No incidents reported.

    Oct 29, 2019

    No incidents reported.

    Oct 28, 2019

    No incidents reported.