Jitterbit System Status

Here you will find real-time information on Jitterbit system status. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.

    Jitterbit Security

    Jitterbit Privacy Policy

    All Systems Operational
    NA Harmony (East) Operational
    NA Harmony (West) Operational
    NA Production Cloud Agent Group Operational
    NA Sandbox Cloud Agent Group Operational
    NA API Gateway (East) Operational
    NA API Gateway (West) Operational
    EMEA Harmony (West) Operational
    EMEA Harmony (East) Operational
    EMEA Production Cloud Agent Group Operational
    EMEA Sandbox Cloud Agent Group Operational
    EMEA API Gateway (West) Operational
    EMEA API Gateway (East) Operational
    APAC Harmony (Southeast) Operational
    APAC API Gateway (Southeast) Operational
    APAC Production Cloud Agent Group Operational
    APAC Sandbox Cloud Agent Group Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    Announcing the upcoming release of Jitterbit Harmony version 10.35 to the NA region on 10 May 2021.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.35.

    This new release is scheduled to be deployed in the NA region from Monday 10 May 2021, 1 pm through 5 pm PDT (2021-05-10 20:00 UTC through 2021-05-11 00:00 UTC).

    See the release notes (to be published by 10 am PDT Tuesday, May 4) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Apr 21, 17:24 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.33 to agent version 10.34.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from Thursday 13 May 2021, 5 am through 11 am AEST (2021-05-12 19:00 UTC through 2021-05-13 01:00 UTC; from Wednesday, May 12, 2021, 12 pm through 6 pm PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Apr 28, 18:48 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.33 to agent version 10.34.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from Thursday 13 May 2021, 9 pm through Friday 14 May 2021, 3 am CEST (2021-05-13 19:00 UTC through 2021-05-14 01:00 UTC; from Thursday, May 13, 2021, 12 pm through 6 pm PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Apr 28, 18:48 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.33 to agent version 10.34.

    The Production Cloud Agent Group is scheduled to be upgraded in the NA region from Monday 17 May 2021, 12 pm through 6 pm PDT (2021-05-17 19:00 UTC through 2021-05-18 01:00 UTC).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Apr 28, 18:50 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.36 to the APAC region on 20 May 2021.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.36.

    This new release is scheduled to be deployed in the APAC region from Thursday 20 May 2021, 12 am through 4 am AEST (2021-05-19 14:00 UTC through 2021-05-19 18:00 UTC; from Wednesday, May 19, 2021, 7 am through 11 am PDT).

    See the release notes (to be published by 3 am AEST Wednesday 19 May) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on May 5, 17:15 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.36 to the EMEA region on 20 May 2021.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.36.

    This new release is scheduled to be deployed in the EMEA region from Thursday 20 May 2021, 10 pm through Friday 21 May 2021, 2 am CEST (2021-05-20 20:00 UTC through 2021-05-21 00:00 UTC; from Thursday, May 20, 2021, 1 pm through 5 pm PDT).

    See the release notes (to be published by 7 pm CEST Tuesday 18 May) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on May 5, 17:15 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.36 to the NA region on 24 May 2021.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.36.

    This new release is scheduled to be deployed in the NA region from Monday 24 May 2021, 1 pm through 5 pm PDT (2021-05-24 20:00 UTC through 2021-05-25 00:00 UTC).

    See the release notes (to be published by 10 am PDT Tuesday, May 18) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on May 5, 17:16 UTC
    Past Incidents
    May 10, 2021

    No incidents reported today.

    May 9, 2021

    No incidents reported.

    May 8, 2021

    No incidents reported.

    May 7, 2021
    Completed - The scheduled maintenance has been completed.
    May 7, 00:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    May 6, 20:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.35 to the EMEA region on 6 May 2021.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.35.

    This new release is scheduled to be deployed in the EMEA region from Thursday 6 May 2021, 10 pm through Friday 7 May 2021, 2 am CEST (2021-05-06 20:00 UTC through 2021-05-07 00:00 UTC; from Thursday, May 6, 2021, 1 pm through 5 pm PDT).

    See the release notes (to be published by 7 pm CEST Tuesday 4 May) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Apr 21, 17:23 UTC
    May 6, 2021
    May 5, 2021
    Postmortem - Read details
    May 6, 19:36 UTC
    Resolved - Issue has been resolved. A Root Cause report will be posted shortly.
    May 5, 23:28 UTC
    Monitoring - The issue has been identified. An action has been taken and will monitor the results.
    May 5, 22:53 UTC
    Investigating - We are currently looking into an intermittent login issue in North America Harmony Cloud. We apologize for the inconvenience and will post an update with our findings.
    May 5, 22:17 UTC
    Completed - The scheduled maintenance has been completed.
    May 5, 18:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    May 5, 14:01 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.35 to the APAC region on 6 May 2021.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.35.

    This new release is scheduled to be deployed in the APAC region from Thursday 6 May 2021, 12 am through 4 am AEST (2021-05-05 14:00 UTC through 2021-05-05 18:00 UTC; from Wednesday, May 5, 2021, 7 am through 11 am PDT).

    See the release notes (to be published by 3 am AEST Wednesday 5 May) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Apr 21, 17:22 UTC
    May 4, 2021

    No incidents reported.

    May 3, 2021

    No incidents reported.

    May 2, 2021

    No incidents reported.

    May 1, 2021

    No incidents reported.

    Apr 30, 2021

    No incidents reported.

    Apr 29, 2021

    No incidents reported.

    Apr 28, 2021

    No incidents reported.

    Apr 27, 2021
    Resolved - This incident has been resolved.
    Apr 27, 05:37 UTC
    Monitoring - The issue has been identified and a fix has been put in place.
    Apr 27, 00:14 UTC
    Investigating - We are currently looking into an issue regarding Sandbox Cloud Agent Group in North America. The group is unavailable and not processing jobs. Will post update as investigation progresses.
    Apr 26, 23:28 UTC
    Completed - The scheduled maintenance has been completed.
    Apr 27, 05:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Apr 27, 02:00 UTC
    Scheduled - We will be performing emergency maintenance in the NA region of the Jitterbit Harmony Service to address an issue with our infrastructure provider. This maintenance will occur on April 27, 2021 from 02:00 - 05:00 UTC (April 26 7:00pm-10:00pm PDT).

    During the maintenance period, we do not expect any disruption or issues but there may be intermittent performance degradation.
    Apr 19, 21:06 UTC
    Apr 26, 2021