Jitterbit System Status

Here you will find real-time information on Jitterbit system performance. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, constantly evaluating and improving our systems and processes to keep abreast of the latest security demands.

    Jitterbit Harmony Cloud Application Security Features

    • Encrypted messaging
    • Web Services security (v3)
    • HTTPS encryption
    • No inbound connections from cloud to ‘agent’ (i.e. the server running on customer’s network)
    • Authentication
    • Access control lists
    • FIPS 140-2 encryption and unique per customer encryption keys
    • Password encryption
    • Two-factor authentication
    • Single sign-on (SSO)
    • Integration projects deployed on Jitterbit Harmony can be configured to meet several industry-specific regulations and standards, including HIPAA and Cloud Security Alliance (CSA).

    Data Center Security

    • Highly secure data centers with state-of-the-art electronic surveillance and multi-factor access control systems
    • 24×7 professional security staff
    • Least privileged based access system
    • Fire detection and suppression
    • 24×7 power, UPS (uninterruptible power supply) provides backup power
    • Climate and temperature control
    • Monitored electrical, mechanical, and life support systems and equipment so that any issues are immediately identified
    • Multiple availability zones allow you to remain resilient in the event of system failures and natural disasters
    • Storage device decommissioning
    • Business continuity management
    • High availability and fault tolerance
    • Data replication and backup
    • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70 Type II)
    • SOC 2
    • SOC 3
    • FISMA, DIACAP, and FedRAMP
    • PCI DSS Level 1
    • ISO 27001
    • ITAR
    • FIPS 140-2

    Network Security

    • Secure network architecture including firewall and other boundary devices that employ rule sets, access control lists (ACLs)
    • Distributed Denial of Service (DDoS) protection and mitigation
    • Port scanning, spoofing, and sniffing defenses
    • Network host vulnerability scanning
    • Secure access points – API endpoints that allow secure HTTP (HTTPS) access
    • Transmission protection using SSL
    • All agent/studio to cloud communication using SSL/TLS encryption (HTTPS)
    • Penetration testing
    • Host hardening
    • Network monitoring and protection

    Jitterbit Security Release Policy

    • Jitterbit releases critical patches within four weeks of the first report, or earlier.
    All Systems Operational
    North America - East   Operational
    North America - West   Operational
    EMEA   Operational
    Harmony LIVE   Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    Scheduled Maintenance release 8_29 Feb 23, 04:00-07:00 UTC
    There will be a non-disruptive maintenance window to update Harmony to version 8_29. Please see https://success.jitterbit.com/display/DOC/Release+Notes for the latest features.
    Posted on Feb 16, 01:07 UTC
    Past Incidents
    Feb 19, 2018

    No incidents reported today.

    Feb 18, 2018

    No incidents reported.

    Feb 17, 2018

    No incidents reported.

    Feb 16, 2018

    No incidents reported.

    Feb 15, 2018

    No incidents reported.

    Feb 14, 2018

    No incidents reported.

    Feb 13, 2018

    No incidents reported.

    Feb 12, 2018

    No incidents reported.

    Feb 11, 2018

    No incidents reported.

    Feb 10, 2018

    No incidents reported.

    Feb 9, 2018

    No incidents reported.

    Feb 8, 2018

    No incidents reported.

    Feb 7, 2018

    No incidents reported.

    Feb 6, 2018

    No incidents reported.

    Feb 5, 2018

    No incidents reported.