Jitterbit System Status

Here you will find real-time information on Jitterbit system status. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.

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    All Systems Operational
    NA Harmony (East) Operational
    NA Harmony (West) Operational
    NA Production Cloud Agent Group Operational
    NA Sandbox Cloud Agent Group Operational
    NA API Gateway (East) Operational
    NA API Gateway (West) Operational
    EMEA Harmony (West) Operational
    EMEA Harmony (East) Operational
    EMEA Production Cloud Agent Group Operational
    EMEA Sandbox Cloud Agent Group Operational
    EMEA API Gateway (West) Operational
    EMEA API Gateway (East) Operational
    APAC Harmony (Southeast) Operational
    APAC API Gateway (Southeast) Operational
    APAC Production Cloud Agent Group Operational
    APAC Sandbox Cloud Agent Group Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    NA: Upgrade of Jitterbit Harmony Production Cloud Agent Group to version 10.26 on December 1, 2020 Dec 1, 20:00 - Dec 2, 02:00 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.24 to agent version 10.26.

    The Production Cloud Agent Group is scheduled to be upgraded in the NA (North America) region on Tuesday, December 1, 2020, from 12 noon through 6:00 pm PST (2020-12-01 20:00 UTC through 2020-12-02 02:00 UTC).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Nov 4, 16:50 UTC
    APAC: Release of Jitterbit Harmony 10.28 on 2 December 2020 Dec 2, 15:00-19:00 UTC
    Update - We will be undergoing scheduled maintenance during this time.
    Nov 18, 22:34 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.28 to the APAC region on 2 December 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.28.

    This new release is scheduled to be deployed from 2020-12-02 15:00 UTC through 2020-12-02 19:00 UTC (Thursday, December 3 from 2:00 am through 6:00 am AEDT, Wednesday, December 2, 2020 from 7:00 am through 11:00 am PST).

    See the release notes (to be published by 2 December 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Nov 18, 22:29 UTC
    EMEA: Release of Jitterbit Harmony 10.28 on 3 December 2020 Dec 3, 21:00 - Dec 4, 01:00 UTC
    Update - We will be undergoing scheduled maintenance during this time.
    Nov 18, 22:34 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.28 to the EMEA region on 3 December 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.28.

    This release is scheduled to be deployed from 2020-12-03 21:00 UTC through 2020-12-03 01:00 UTC (Thursday, December 3, 2020 from 1:00 pm through 5:00 pm PST).

    See the release notes (to be published by 2 December 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Nov 18, 22:30 UTC
    NA: Release of Jitterbit Harmony 10.28 on December 7, 2020 Dec 7, 21:00 - Dec 8, 01:00 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.28 to the NA region on December 16, 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.28.

    This release is scheduled to be deployed on Monday, December 7, 2020 from 1:00 pm through 5:00 pm PST (2020-12-07 21:00 UTC through 2020-12-08 01:00 UTC).

    See the release notes (to be published by December 2, 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Nov 18, 22:33 UTC
    Past Incidents
    Nov 24, 2020

    No incidents reported today.

    Nov 23, 2020

    No incidents reported.

    Nov 22, 2020

    No incidents reported.

    Nov 21, 2020
    NA Harmony (East): Outage
    Postmortem - Read details
    Nov 21, 01:25 UTC
    Resolved - This incident has been resolved.
    Nov 21, 01:16 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.
    Nov 20, 21:57 UTC
    Identified - The issue has been identified and a fix is being implemented.
    Nov 20, 21:52 UTC
    Investigating - We are currently experiencing an outage in our Harmony platform in the NA (East) region. Please check back for updates.
    Nov 20, 21:46 UTC
    Nov 20, 2020
    EMEA: Upgrade of Jitterbit Harmony Production Cloud Agent Group to version 10.26 on 19 November 2020
    Completed - The scheduled maintenance has been completed.
    Nov 20, 02:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 19, 20:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.24 to agent version 10.26.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from 2020-11-19 20:00 UTC through 2020-11-20 02:00 UTC (Thursday, November 19, 2020 from 12 noon through 6:00 pm PST).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Nov 4, 16:49 UTC
    Nov 19, 2020
    NA Harmony (East): Outage
    Postmortem - Read details
    Nov 20, 01:14 UTC
    Resolved - This incident has been resolved.
    Nov 19, 14:28 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.
    Nov 19, 08:37 UTC
    Update - We are continuing to work on a fix for this issue.
    Nov 19, 08:24 UTC
    Identified - The issue has been identified and a fix is being implemented.
    Nov 19, 08:24 UTC
    Investigating - We are currently experiencing an outage in our Harmony platform in the NA (East) region. Please check back for updates.
    Nov 19, 08:22 UTC
    APAC: Upgrade of Jitterbit Harmony Production Cloud Agent Group to version 10.26 on 18 November 2020
    Completed - The scheduled maintenance has been completed.
    Nov 19, 02:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 18, 20:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.24 to agent version 10.26.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from 2020-11-18 20:00 UTC through 2020-11-19 02:00 UTC (Thursday, 19 November from 7:00 am through 1:00 pm AEDT, Wednesday, November 18, 2020 from 12 noon through 6:00 pm PST).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Nov 4, 16:47 UTC
    Nov 18, 2020
    Nov 17, 2020
    NA: Release of Jitterbit Harmony 10.27 on November 16, 2020
    Completed - The scheduled maintenance has been completed.
    Nov 17, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 16, 21:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.27 to the NA region on November 16, 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.27.

    This release is scheduled to be deployed on Monday, November 16, 2020 from 1:00 pm through 5:00 pm PST (2020-11-16 21:00 UTC through 2020-11-17 01:00 UTC).

    See the release notes (to be published by November 11, 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Oct 29, 23:52 UTC
    Nov 16, 2020
    Nov 15, 2020

    No incidents reported.

    Nov 14, 2020

    No incidents reported.

    Nov 13, 2020
    EMEA: Release of Jitterbit Harmony 10.27 on 12 November 2020
    Completed - The scheduled maintenance has been completed.
    Nov 13, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 12, 21:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.27 to the EMEA region on 12 November 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.27.

    This release is scheduled to be deployed from 2020-11-12 21:00 UTC through 2020-11-13 01:00 UTC (Thursday, November 12, 2020 from 1:00 pm through 5:00 pm PST).

    See the release notes (to be published by 11 November 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Oct 29, 23:50 UTC
    Nov 12, 2020
    Nov 11, 2020
    APAC: Release of Jitterbit Harmony 10.27 on 11 November 2020
    Completed - The scheduled maintenance has been completed.
    Nov 11, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 11, 15:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.27 to the APAC region on 11 November 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.27.

    This new release is scheduled to be deployed from 2020-11-11 15:00 UTC through 2020-11-11 19:00 UTC (Thursday, November 12 from 2:00 am through 6:00 am AEDT, Wednesday, November 11, 2020 from 7:00 am through 11:00 am PST).

    See the release notes (to be published by 11 November 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Oct 29, 23:49 UTC
    Nov 10, 2020

    No incidents reported.

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