Jitterbit System Status

Here you will find real-time information on Jitterbit system status. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.

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    All Systems Operational
    NA Harmony (East) Operational
    NA Harmony (West) Operational
    NA Production Cloud Agent Group Operational
    NA Sandbox Cloud Agent Group Operational
    NA API Gateway (East) Operational
    NA API Gateway (West) Operational
    EMEA Harmony (West) Operational
    EMEA Harmony (East) Operational
    EMEA Production Cloud Agent Group Operational
    EMEA Sandbox Cloud Agent Group Operational
    EMEA API Gateway (West) Operational
    EMEA API Gateway (East) Operational
    APAC Harmony (Southeast) Operational
    APAC API Gateway (Southeast) Operational
    APAC Production Cloud Agent Group Operational
    APAC Sandbox Cloud Agent Group Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    Announcing the upcoming release of Jitterbit Harmony version 10.25 to the APAC region on 30 September 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.25.

    This new release is scheduled to be deployed from 2020-09-30 14:00 UTC through 2020-09-30 18:00 UTC (Wednesday, September 30, 2020 from 7:00 am through 11:00 am PDT).

    See the release notes (to be published by 30 September 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Sep 16, 15:53 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.25 to the EMEA region on 1 October 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.25.

    This release is scheduled to be deployed from 2020-10-01 20:00 UTC through 2020-10-02 00:00 UTC (Thursday, October 1, 2020 from 1:00 pm through 5:00 pm PDT).

    See the release notes (to be published by 30 September 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Sep 17, 15:08 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.25 to the NA region on October 5, 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.25.

    This release is scheduled to be deployed on Monday, October 5, 2020 from 1:00 pm through 5:00 pm PDT (2020-10-05 20:00 UTC through 2020-10-06 00:00 UTC).

    See the release notes (to be published by September 30, 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Sep 21, 14:49 UTC
    Update - We will be undergoing scheduled maintenance during this time.
    Sep 25, 16:15 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.23 to agent version 10.24.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from 2020-10-07 19:00 UTC through 2020-10-08 01:00 UTC (Wednesday, October 7, 2020 from 12 noon through 6:00 pm PDT).

    (Dates and times updated, 2020-09-25 16:00 UTC.)

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Sep 25, 00:57 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.23 to agent version 10.24.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from 2020-10-08 19:00 UTC through 2020-10-09 01:00 UTC (Thursday, October 8, 2020 from 12 noon through 6:00 pm PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Sep 25, 00:58 UTC
    Past Incidents
    Sep 28, 2020

    No incidents reported today.

    Sep 27, 2020

    No incidents reported.

    Sep 26, 2020

    No incidents reported.

    Sep 25, 2020

    No incidents reported.

    Sep 24, 2020

    No incidents reported.

    Sep 23, 2020

    No incidents reported.

    Sep 22, 2020
    Completed - The scheduled maintenance has been completed.
    Sep 22, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 21, 19:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.21 to agent version 10.23.

    The Production Cloud Agent Group is scheduled to be upgraded in the NA (North America) region on Monday, September 21, 2020, from 12 noon through 6:00 pm PDT (2020-09-21 19:00 UTC through 2020-09-22 01:00 UTC).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Sep 7, 15:59 UTC
    Sep 21, 2020
    Sep 20, 2020

    No incidents reported.

    Sep 19, 2020

    No incidents reported.

    Sep 18, 2020
    Completed - The scheduled maintenance has been completed.
    Sep 18, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 17, 19:00 UTC
    Update - We will be undergoing scheduled maintenance during this time.
    Sep 7, 16:01 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.21 to agent version 10.23.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from 2020-09-17 19:00 UTC through 2020-09-18 01:00 UTC (Thursday, September 17, 2020 from 12 noon through 6:00 pm PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Sep 3, 14:36 UTC
    Sep 17, 2020
    Postmortem - Read details
    Sep 18, 16:36 UTC
    Resolved - Incident has been resolved. We'll continue to monitor.
    Sep 17, 20:00 UTC
    Update - We are continuing to monitor for any further issues.
    Sep 17, 18:30 UTC
    Monitoring - A fix has been implemented and will monitor performance.
    Sep 17, 18:30 UTC
    Identified - Update: An action has been taken to resume service to view activity logs for the last hour in NA. Additional fix will restore view activities beyond that later today. Job operation run time and access will be un-effected. Further updates will be posted.
    Sep 17, 16:34 UTC
    Investigating - We are currently investigating a performance degradation in North America (NA) cloud with viewing activity logs. We will post an update when there is more information.
    Sep 17, 14:45 UTC
    Sep 16, 2020
    Completed - The scheduled maintenance has been completed.
    Sep 16, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 16, 13:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.21 to agent version 10.23.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from 2020-09-16 13:00 UTC through 2020-09-16 19:00 UTC (Wednesday, September 16, 2020 from 6:00 am through 12 noon PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Sep 2, 15:47 UTC
    Sep 15, 2020
    Completed - The scheduled maintenance has been completed.
    Sep 15, 00:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 14, 20:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.24 to the NA region on September 14, 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.24.

    This release is scheduled to be deployed on Monday, September 14, 2020 from 1:00 pm through 5:00 pm PDT (2020-09-14 20:00 UTC through 2020-09-15 00:00 UTC).

    See the release notes (to be published by September 9, 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Aug 31, 16:54 UTC
    Sep 14, 2020