Jitterbit System Status

Here you will find real-time information on Jitterbit system status. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.

    Jitterbit Security

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    All Systems Operational
    Harmony NA - East Operational
    Harmony NA - West Operational
    Harmony Sandbox NA Operational
    API Gateway NA - East Operational
    API Gateway NA - West Operational
    Harmony EMEA - West Operational
    Harmony EMEA - East Operational
    Harmony Sandbox EMEA Operational
    API Gateway EMEA - West Operational
    API Gateway EMEA - East Operational
    Harmony APAC - East Operational
    Harmony APAC - West Operational
    Harmony Sandbox APAC Operational
    API Gateway APAC - East Operational
    API Gateway APAC - West Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    Announcing the upcoming release of Jitterbit Harmony version 10.9 to the APAC region on 04 November 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.8 to agent version 10.9.

    This new release is scheduled to be deployed from 2019-11-04 15:00 UTC through 2019-11-04 19:00 UTC (Monday, November 4, 2019 from 7:00 am PST through 11:00 am PST).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details.
    Posted on Oct 21, 12:35 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.9 to the EMEA region on 05 November 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.8 to agent version 10.9.

    This release is scheduled to be deployed from 2019-11-05 21:00 UTC through 2019-11-06 01:00 UTC (Tuesday, November 5, 2019 from 1:00 pm PST through 5:00 pm PST).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details.
    Posted on Oct 22, 19:56 UTC
    Past Incidents
    Oct 24, 2019

    No incidents reported today.

    Oct 23, 2019

    No incidents reported.

    Oct 22, 2019
    Completed - The scheduled maintenance has been completed.
    Oct 22, 06:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 22, 00:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.3 to agent version 10.7.

    The Production Cloud Agent Group is scheduled to be upgraded in the NA (North America) region on Monday, October 21, 2019, from 5:00 pm PDT through 11:00 pm PDT (2019-10-22 00:00 through 2019-10-22 06:00 UTC).

    During this upgrade, there are no planned disruptions or downtime.

    The Sandbox Cloud Agent Group is currently available for testing your projects with agent version 10.7 to ensure that you are ready for this upgrade of the Production Cloud Agent Group.

    If you have any questions, contact support. See Cloud Agent Groups for details
    Oct 8, 00:00 UTC
    Oct 21, 2019

    No incidents reported.

    Oct 20, 2019

    No incidents reported.

    Oct 19, 2019

    No incidents reported.

    Oct 18, 2019
    Completed - The scheduled maintenance has been completed.
    Oct 18, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 17, 19:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.3 to agent version 10.7.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from 2019-10-17 19:00 UTC through 2019-10-18 01:00 UTC (Thursday, October 17, 2019 from 12:00 noon PDT through 6:00 pm PDT).

    During this upgrade, there are no planned disruptions or downtime.

    The Sandbox Cloud Agent Group is currently available for testing your projects with agent version 10.7 to ensure that you are ready for this upgrade of the Production Cloud Agent Group.

    If you have any questions, contact support. See Cloud Agent Groups for details.
    Oct 3, 18:55 UTC
    Oct 16, 2019
    Completed - The scheduled maintenance has been completed.
    Oct 16, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 16, 14:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.3 to agent version 10.7.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from 2019-10-16 14:00 UTC through 2019-10-16 19:00 UTC (Wednesday, October 16, 2019 from 7:00 am PDT through 12:00 noon PDT).

    During this upgrade, there are no planned disruptions or downtime.

    The Sandbox Cloud Agent Group is currently available for testing your projects with agent version 10.7 to ensure that you are ready for this upgrade of the Production Cloud Agent Group.

    If you have any questions, contact support. See Cloud Agent Groups for details.
    Oct 2, 14:30 UTC
    Oct 15, 2019
    Completed - The scheduled maintenance has been completed.
    Oct 15, 06:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 15, 02:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.8 to the NA region on October 14, 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.7 to agent version 10.8.

    This release is scheduled to be deployed on Monday, October 14, 2019 from 7:00 pm PDT through 11:00 pm PDT (2019-10-15 02:00 UTC through 2019-10-15 06:00 UTC).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details.
    Sep 30, 23:57 UTC
    Oct 14, 2019
    Resolved - HMAC-SHA256 has been re-enabled. The issue has been identified and resolved. The team will continue to monitor.
    Oct 14, 16:09 UTC
    Update - We are continuing to monitor for any further issues.
    Oct 12, 16:13 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.
    Oct 12, 16:13 UTC
    Identified - Plug-in identified. Team investigating scenario behind plug-in that is causing issue.
    Oct 11, 22:15 UTC
    Investigating - We are currently investigating an issue with the use of the Jitterbit HMAC-SHA256 Generator plugin. In order to mitigate this issue with running operations in the Production Cloud Agent Group, we have had to temporarily remove the Jitterbit HMAC-SHA256 Generator plugin and it is currently unavailable. We started noticing degraded performance around 2019-10-11 08:00 UTC. We will provide further updates.
    Oct 11, 15:59 UTC
    Oct 13, 2019

    No incidents reported.

    Oct 11, 2019
    Postmortem - Read details
    Oct 14, 19:26 UTC
    Resolved - This incident has been resolved.
    Oct 11, 04:16 UTC
    Update - No update at this point. We are still investigating the issue.
    Oct 11, 02:37 UTC
    Investigating - We are currently investigating an issue in NA cloud with operation execution. We apologize for the inconvenience. An update will be provided here.
    Oct 10, 23:07 UTC
    Completed - The scheduled maintenance has been completed.
    Oct 11, 00:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 10, 20:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.8 to the EMEA region on 10 October 2019.

    In addition, the Sandbox Cloud Agent Group is being upgraded from agent version 10.7 to agent version 10.8.

    This release is scheduled to be deployed from 2019-10-10 20:00 UTC through 2019-10-11 00:00 UTC (Thursday, October 10, 2019 from 1:00 pm PDT through 5:00 pm PDT).

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release.

    If you have any questions, contact support. See the release notes for details.
    Sep 26, 20:01 UTC