Jitterbit System Status

Here you will find real-time information on Jitterbit system status. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.

    Jitterbit Security

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    All Systems Operational
    NA Harmony (East) Operational
    NA Harmony (West) Operational
    NA Production Cloud Agent Group Operational
    NA Sandbox Cloud Agent Group Operational
    NA API Gateway (East) Operational
    NA API Gateway (West) Operational
    EMEA Harmony (West) Operational
    EMEA Harmony (East) Operational
    EMEA Production Cloud Agent Group Operational
    EMEA Sandbox Cloud Agent Group Operational
    EMEA API Gateway (West) Operational
    EMEA API Gateway (East) Operational
    APAC Harmony (Southeast) Operational
    APAC API Gateway (Southeast) Operational
    APAC Production Cloud Agent Group Operational
    APAC Sandbox Cloud Agent Group Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Scheduled Maintenance
    The Production Cloud Agent Group is being upgraded from agent version 10.14 to agent version 10.15.

    The Production Cloud Agent Group is scheduled to be upgraded in the EMEA region from 2020-04-09 19:00 UTC through 2020-04-10 01:00 UTC (Thursday, April 9, 2020 from 12 noon through 6:00 pm PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Mar 26, 15:01 UTC
    The Production Cloud Agent Group is being upgraded from agent version 10.14 to agent version 10.15.

    The Production Cloud Agent Group is scheduled to be upgraded in the NA (North America) region on Monday, April 13, 2020, from 5:00 pm through 11:00 pm PDT (2020-04-14 00:00 UTC through 2020-04-14 06:00 UTC).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Posted on Mar 30, 15:48 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.17 to the APAC region on 15 April 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.17.

    This new release is scheduled to be deployed from 2020-04-15 14:00 UTC through 2020-04-15 18:00 UTC (Wednesday, April 15, 2020 from 7:00 am through 11:00 am PDT).

    See the release notes (to be published by 15 April 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Apr 1, 20:20 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.17 to the EMEA region on 16 April 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.17.

    This release is scheduled to be deployed from 2020-04-16 20:00 UTC through 2020-04-17 00:00 UTC (Thursday, April 16, 2020 from 1:00 pm through 5:00 pm PDT).

    See the release notes (to be published by 15 April 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Apr 2, 17:43 UTC
    Announcing the upcoming release of Jitterbit Harmony version 10.17 to the NA region on April 20, 2020.
    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.17.

    This release is scheduled to be deployed on Monday, April 20, 2020 from 7:00 pm through 11:00 pm PDT (2020-04-21 02:00 UTC through 2020-04-21 06:00 UTC).

    See the release notes (to be published by April 15, 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Posted on Apr 6, 15:20 UTC
    Past Incidents
    Apr 9, 2020

    No incidents reported today.

    Apr 8, 2020
    Completed - The scheduled maintenance has been completed.
    Apr 8, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Apr 8, 13:00 UTC
    Scheduled - The Production Cloud Agent Group is being upgraded from agent version 10.14 to agent version 10.15.

    The Production Cloud Agent Group is scheduled to be upgraded in the APAC region from 2020-04-08 13:00 UTC through 2020-04-08 19:00 UTC (Wednesday, April 8, 2020 from 6:00 am through 12 noon PDT).

    See Cloud Agent Groups for details.

    During this upgrade, there are no planned disruptions or downtime. If you have any questions, contact support.
    Mar 25, 18:41 UTC
    Apr 7, 2020

    No incidents reported.

    Apr 6, 2020

    No incidents reported.

    Apr 5, 2020

    No incidents reported.

    Apr 4, 2020

    No incidents reported.

    Apr 3, 2020
    Postmortem - Read details
    Apr 7, 16:41 UTC
    Resolved - A patch was applied during the emergency maintenance. Our team will continue to monitor.
    Apr 3, 20:48 UTC
    Update - We are continuing to monitor for any further issues.
    Apr 2, 21:00 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.
    Apr 2, 20:59 UTC
    Investigating - We are currently experiencing degraded performance in our Harmony platform in the NA (East) region. Please check back for updates.
    Apr 2, 20:33 UTC
    Completed - The scheduled maintenance has been completed.
    Apr 3, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Apr 3, 13:01 UTC
    Scheduled - We will be performing emergency maintenance on the Jitterbit Harmony infrastructure to address a performance and stability issue on April 3, 2020 starting at 6:00 am PDT (13:00 UTC) for all regions.

    All operations will continue to run as normal during this time. Customer impact is limited to the display of previously executed operations in logs within the Management Console, Cloud Studio, and Design Studio. Operation logs may disappear temporarily during the maintenance window. They will reappear by the time the maintenance window is complete.

    The maintenance is scheduled to take from Friday, April 3, 2020 from 6:00 am through 12 noon PDT (2020-04-03 13:00 UTC through 2020-04-03 19:00 UTC).

    If you have any questions, contact support.
    Apr 2, 17:37 UTC
    Completed - The scheduled maintenance has been completed.
    Apr 3, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Apr 3, 13:01 UTC
    Scheduled - We will be performing emergency maintenance on the Jitterbit Harmony infrastructure to address a performance and stability issue on 3 April 2020 starting at 13:00 UTC for all regions.

    All operations will continue to run as normal during this time. Customer impact is limited to the display of previously executed operations in logs within the Management Console, Cloud Studio, and Design Studio. Operation logs may disappear temporarily during the maintenance window. They will reappear by the time the maintenance window is complete.

    The maintenance is scheduled to take from 2020-04-03 13:00 UTC through 2020-04-03 19:00 UTC (Friday, April 3, 2020 from 6:00 am through 12 noon PDT).

    If you have any questions, contact support.
    Apr 2, 17:34 UTC
    Completed - The scheduled maintenance has been completed.
    Apr 3, 19:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Apr 3, 13:01 UTC
    Scheduled - We will be performing emergency maintenance on the Jitterbit Harmony infrastructure to address a performance and stability issue on 3 April 2020 starting at 13:00 UTC for all regions.

    All operations will continue to run as normal during this time. Customer impact is limited to the display of previously executed operations in logs within the Management Console, Cloud Studio, and Design Studio. Operation logs may disappear temporarily during the maintenance window. They will reappear by the time the maintenance window is complete.

    The maintenance is scheduled to take from 2020-04-03 13:00 UTC through 2020-04-03 19:00 UTC (Friday, April 3, 2020 from 6:00 am through 12 noon PDT).

    If you have any questions, contact support.
    Apr 2, 17:33 UTC
    Apr 2, 2020
    Completed - The scheduled maintenance has been completed.
    Apr 2, 06:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Apr 2, 02:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.16 to the NA region on April 1, 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.16.

    This release is scheduled to be deployed on Wednesday, April 1, 2020 from 7:00 pm through 11:00 pm PDT (2020-04-02 02:00 UTC through 2020-04-02 06:00 UTC).

    See the release notes (to be published by March 25, 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Mar 18, 17:43 UTC
    Apr 1, 2020

    No incidents reported.

    Mar 31, 2020

    No incidents reported.

    Mar 30, 2020

    No incidents reported.

    Mar 29, 2020

    No incidents reported.

    Mar 28, 2020

    No incidents reported.

    Mar 27, 2020
    Completed - The scheduled maintenance has been completed.
    Mar 27, 01:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Mar 26, 21:00 UTC
    Scheduled - Announcing the upcoming release of Jitterbit Harmony version 10.16 to the EMEA region on 26 March 2020.

    In addition, the Sandbox Cloud Agent Group is being upgraded to agent version 10.16.

    This release is scheduled to be deployed from 2020-03-26 21:00 UTC through 2020-03-27 01:00 UTC (Thursday, March 5, 2020 from 2:00 pm through 6:00 pm PDT).

    See the release notes (to be published by 25 March 2020) for details.

    Updated installers will be available at the conclusion of the release.

    There are no planned disruptions or downtime for this release. If you have any questions, contact support.
    Mar 12, 16:52 UTC