Jitterbit System Status

Here you will find real-time information on Jitterbit system performance. Click on "Subscribe to Updates" in the upper right corner to receive email or text message notification.

    Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands. Jitterbit's security features are summarized below.

    Jitterbit Harmony Cloud Application Security Features

    • Encrypted messaging
    • Web Services security (v3)
    • HTTPS encryption
    • No inbound connections from cloud to ‘agent’ (i.e. the server running on customer’s network)
    • Authentication
    • Access control lists
    • SOC2
    • FIPS 140-2 encryption and unique per customer encryption keys
    • Password encryption
    • Two-factor authentication
    • Single sign-on (SSO)
    • Configuration of integration projects deployed on Jitterbit Harmony to meet several industry-specific regulations and standards, including HIPAA and Cloud Security Alliance (CSA).

    Data Center Security

    • Highly secure data centers with state-of-the-art electronic surveillance and multi-factor access control systems
    • 24×7 professional security staff
    • Least privileged based access system
    • Fire detection and suppression
    • 24×7 power, UPS (uninterruptible power supply) provides backup power
    • Climate and temperature control
    • Monitored electrical, mechanical, and life support systems and equipment so that any issues are immediately identified
    • Multiple availability zones allow you to remain resilient in the event of system failures and natural disasters
    • Storage device decommissioning
    • Business continuity management
    • High availability and fault tolerance
    • Data replication and backup
    • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70 Type II)
    • SOC 3
    • FISMA, DIACAP, and FedRAMP
    • PCI DSS Level 1
    • ISO 27001
    • ITAR
    • FIPS 140-2

    Network Security

    • Secure network architecture including firewall and other boundary devices that employ rule sets, access control lists (ACLs)
    • Distributed Denial of Service (DDoS) protection and mitigation
    • Port scanning, spoofing, and sniffing defenses
    • Network host vulnerability scanning
    • Secure access points – API endpoints that allow secure HTTP (HTTPS) access
    • Transmission protection using SSL
    • All Agent / Studio to cloud communication using SSL/TLS encryption (HTTPS)
    • Penetration testing
    • Host hardening
    • Network monitoring and protection

    Jitterbit Security Release Policy

    • Jitterbit releases critical patches within four weeks of the first report, or earlier.

    Jitterbit Privacy Policy

    EMEA Certificate Update
    Scheduled Maintenance Report for Jitterbit
    Completed
    The scheduled maintenance has been completed.
    Posted 3 months ago. Feb 01, 2018 - 02:32 UTC
    In progress
    Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Posted 3 months ago. Feb 01, 2018 - 02:30 UTC
    Update
    Reminder:
    Scheduled - Jitterbit API Gateway is scheduled for a certificate update for *.jitterbit.eu on Feb 1, 2018 02:30am UTC.

    As part of this update, Jitterbit will be switching CA certificate providers from Symantec to Amazon.

    We don't anticipate any downtime or changes required on the customer end. However, there may be cases where customers have restrictions in their environment and would need to add new root and intermediate certificates which are provided here: https://www.amazontrust.com/repository/.

    A test url (https://test-api.jitterbit.eu) has been provided to verify if root or intermediate certificates are required.
    Posted 3 months ago. Jan 31, 2018 - 18:01 UTC
    Scheduled
    Jitterbit API Gateway is scheduled for a certificate update for *.jitterbit.eu on Feb 1, 2018 02:30am UTC.

    As part of this update, Jitterbit will be switching CA certificate providers from Symantec to Amazon.

    We don't anticipate any downtime or changes required on the customer end. However, there may be cases where customers have restrictions in their environment and would need to add new root and intermediate certificates which are provided here: https://www.amazontrust.com/repository/.

    A test url (https://test-api.jitterbit.eu) has been provided to verify if root or intermediate certificates are required.
    Posted 3 months ago. Jan 11, 2018 - 16:53 UTC
    This scheduled maintenance affected: Harmony EMEA - West.