Jitterbit System Status

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    NA Harmony (East): Outage
    Incident Report for Jitterbit
    Postmortem

    The team is working on a detailed RCA regarding last nights outage.

    The issue was identified on our data tier whereby requests were not handled in a proper manner. Once that was resolved, data flow returned to normal.

    We apologize for the inconvenience.

    Posted Nov 20, 2020 - 01:14 UTC

    Resolved
    This incident has been resolved.
    Posted Nov 19, 2020 - 14:28 UTC
    Monitoring
    A fix has been implemented and we are monitoring the results.
    Posted Nov 19, 2020 - 08:37 UTC
    Update
    We are continuing to work on a fix for this issue.
    Posted Nov 19, 2020 - 08:24 UTC
    Identified
    The issue has been identified and a fix is being implemented.
    Posted Nov 19, 2020 - 08:24 UTC
    Investigating
    We are currently experiencing an outage in our Harmony platform in the NA (East) region. Please check back for updates.
    Posted Nov 19, 2020 - 08:22 UTC
    This incident affected: NA Harmony (Management Console).