Jitterbit System Status

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    Harmony NA East - Investigating Issue with the Jitterbit HMAC-SHA256 Generator Plugin
    Incident Report for Jitterbit
    Resolved
    HMAC-SHA256 has been re-enabled. The issue has been identified and resolved. The team will continue to monitor.
    Posted 9 days ago. Oct 14, 2019 - 16:09 UTC
    Update
    We are continuing to monitor for any further issues.
    Posted 11 days ago. Oct 12, 2019 - 16:13 UTC
    Monitoring
    A fix has been implemented and we are monitoring the results.
    Posted 11 days ago. Oct 12, 2019 - 16:13 UTC
    Identified
    Plug-in identified. Team investigating scenario behind plug-in that is causing issue.
    Posted 12 days ago. Oct 11, 2019 - 22:15 UTC
    Investigating
    We are currently investigating an issue with the use of the Jitterbit HMAC-SHA256 Generator plugin. In order to mitigate this issue with running operations in the Production Cloud Agent Group, we have had to temporarily remove the Jitterbit HMAC-SHA256 Generator plugin and it is currently unavailable. We started noticing degraded performance around 2019-10-11 08:00 UTC. We will provide further updates.
    Posted 12 days ago. Oct 11, 2019 - 15:59 UTC
    This incident affected: Harmony NA - East.