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Jitterbit is vigilant at applying safe and secure integration processes. We use strict security measures to protect our customers’ valuable information, and constantly evaluate and improve our systems and processes to keep abreast of the latest security demands.
HMAC-SHA256 has been re-enabled. The issue has been identified and resolved. The team will continue to monitor.
Posted Oct 14, 2019 - 16:09 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 12, 2019 - 16:13 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2019 - 16:13 UTC
Identified
Plug-in identified. Team investigating scenario behind plug-in that is causing issue.
Posted Oct 11, 2019 - 22:15 UTC
Investigating
We are currently investigating an issue with the use of the Jitterbit HMAC-SHA256 Generator plugin. In order to mitigate this issue with running operations in the Production Cloud Agent Group, we have had to temporarily remove the Jitterbit HMAC-SHA256 Generator plugin and it is currently unavailable. We started noticing degraded performance around 2019-10-11 08:00 UTC. We will provide further updates.
Posted Oct 11, 2019 - 15:59 UTC
This incident affected: NA Harmony (Management Console).
